Legal

Privacy Policy

Last updated: May 2026

1. Who We Are

Apex Agency Ltd ("Apex Agency", "we", "us") is a digital marketing agency based in Port Louis, Mauritius. We provide SEO, AI automation, web development, and social media chatbot services to businesses in Mauritius. Contact us at yash@apexagency.ltd.

2. Information We Collect

We collect information you voluntarily provide when you:

  • Submit our contact or audit request form (name, email, phone, business name, message)
  • Send us an email or WhatsApp message
  • Book a free consultation call

We do not collect payment information directly — payments are processed by third-party providers (e.g. Stripe) under their own privacy policies.

3. How We Use Your Information

  • To respond to your enquiry or audit request
  • To deliver the services you have engaged us for
  • To send progress reports and service-related communications
  • To improve our website and services

We do not sell, rent, or share your personal information with third parties for marketing purposes.

4. Cookies & Analytics

Our website may use cookies and analytics tools (such as Google Analytics) to understand how visitors use the site. These tools may collect anonymised usage data. You can disable cookies in your browser settings at any time.

5. Data Retention

We retain your personal data only as long as necessary to fulfil the purpose it was collected for, or as required by applicable law. Contact form submissions are retained for up to 24 months.

6. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Withdraw consent at any time

To exercise any of these rights, email us at yash@apexagency.ltd.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised date. Continued use of our website after changes constitutes acceptance of the updated policy.

8. Contact

Questions about this policy? Contact us at yash@apexagency.ltd or via WhatsApp on +230 5806 7601.